Larger Offshore Office Set-up
Plan and Implement
Manage and Optimize
Conduct client interviews
Conduct India-based research
Analyze and develop recommendations
Create transition plan
Setup project team, setup services and select vendors
Select location and facilities
Recruit and train personnel
Manage on an ongoing basis
Establish performance metrics over time
Monitor Performance
Stabilize and improve operations
Offshorability evaluation
Prioritization of activities
Offshoring plan with costs, risks vs benefits
Management buy-in
Preliminary budget
Established office with location, infrastructure and people
Migration of processes as per plan
Detailed operating plan with milestones, costs and savings
Performance Metrics
Retention of talent
Scaling up of operations
Continuous improvement of performance
1 - 3 weeks 14 - 18 weeks Ongoing
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